Service Goal: Fast, In Time, Customer First
1, Free inquiry before and after sell.
2, Warranty: 2 years.
3, Maintain and repair. Respond in time (within 4 hours). Repair within 24 hours for common failure, 72 hours for sever failure. Maintain regularly.
4, Provide spare parts and technical tolls for long-term.
5, Technology support for important action and programs.
6, Free system upgrade.
7, Free training.
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Q1:How could I buy the products I need if there is no price in the website?
A: You can send your inquiry to us about the products you need,our sales will reply you within 24 hours to help you make the order.
Q2:How long could I get reply of my inquiry?
A:You will get a reply within 24 hours.
Q3: What kind of warranty do you offer?
A: Different product offer different time frame warranty, but all product here we offer 2 year at least warranty.
Q4:How is the after sales service?
A: We have a professional team which is in charge of after-sales service, also a service hot-line dealing with your complains and feedback.We also offer 24-hour online service to help you solving problems.
Q5:What kind of payment methods do you have as a manufacturer?
A: We take T/T , Western union, L/C and cash as payment terms
Q6:How long will it take to deliver goods?
A: We will start preparing goods when we get your bank receipt. The package will be shipped out in 10-15working days after we get your payment.
Q7: What kind of packaging you offer?
A: During the packaging process, preventive measures will be taken by us to assure that the goods are in a good condition during storage and delivery.
