Company News About Radiotherapy patients to check in themselves with new touch-screen kiosk
Patients can now check themselves in for radiotherapy appointments with the launch of a new touch-screen kiosk.
The South West Wales Cancer Centre is one of the busiest in the UK, with more than 2,000 patients visiting in 2022. Radiotherapy often involves numerous visits, with the typical number of check-ins for a course of treatment between five and 32. The department has on average 30 new patients starting each week.
The high volume of appointments is time-consuming for both patients and staff to manage, so the new check-in system, which also directs patients to the appropriate waiting area, takes away some of the pressure.
Christopher Rose, Head of Radiotherapy Physics IT said: “Our previous barcode system was aging, causing disruptions, and consuming staff resources. We knew it was time for a more reliable, patient-friendly approach.
“With over 35,000 check-ins every year we had to address the downtime issues. The new system will also afford us the opportunity to now include CT patients for the first time and completely streamline our process.”
